Response to Mia Gauthiers post-Customer Service

I think customer service does have it flaws, but it is still pretty proficient in the job that needs to get done.  People always are complaining and will always find something to complain about at a store.  It is just up the employees at the store   But for the rational people, that the stores want to bring back as regular customers, use customer service well.  It allows the customers to let the company know flaws with products, and I believe customer service it key for customer satisfaction.  So, yes there are flaws that comes with customers service, but you cannot eliminate it.  Customers service is what drives the company to have their customers satisfied.